Privacy policy

Effective Date: 01/07/2024

PalletClearance.com ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.palletclearance.com (the “Site”) or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

  • Account Information: When you register for an account, we collect personal details such as your name, email address, phone number, and payment information.
  • Transaction Information: Information related to your transactions, including purchase history, product details, and payment records.
  • Contact Information: Any information you provide when you contact us through our support channels, including live chat, email, or phone.

1.2 Non-Personal Information

  • Usage Data: Information about how you interact with our Site, including IP address, browser type, pages visited, and referring websites.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your online behavior and preferences. For more information on cookies, see our Cookie Policy.

1.3 Technical Information

  • Device Information: Details about your device, such as hardware model, operating system, and device identifiers.
  • Log Data: Information from server logs, including IP address, browser type, access times, and referring websites.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To process orders, manage accounts, and deliver products.
  • To Improve Our Services: To analyze usage data and improve our Site and offerings.
  • To Communicate with You: To send order confirmations, updates, promotional offers, and respond to your inquiries.
  • To Ensure Security: To detect, prevent, and address fraud or other illegal activities.
  • To Comply with Legal Obligations: To fulfill legal requirements and protect our rights.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Sellers: To facilitate transactions, provide order details, and resolve issues.
  • With Service Providers: We may engage third-party service providers to perform services on our behalf, such as payment processing, hosting, and analytics.
  • For Legal Reasons: If required by law or in response to legal processes, such as a subpoena or court order.
  • For Business Transfers: In connection with a merger, acquisition, or sale of assets, we may transfer your information to a third party.
  • With Your Consent: We may share information with your consent or as directed by you.

4. Data Security

We implement reasonable security measures to protect your information, including:

  • Encryption: We use SSL/TLS encryption to secure data transmitted between you and our Site.
  • Access Controls: We restrict access to personal information to authorized personnel only.
  • Regular Audits: We conduct regular security audits and updates to safeguard against vulnerabilities.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You can request access to your personal data and obtain a copy of it.
  • Correction: You can request that we correct or update inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal or contractual restrictions.
  • Restriction: You can request the restriction of processing your data under certain circumstances.
  • Objection: You can object to the processing of your data for specific purposes.
  • Data Portability: You can request that we transfer your data to another organization or provide it to you in a structured, commonly used format.

To exercise these rights, please contact us at privacy@palletclearance.com.

6. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our Site.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the basic functioning of our Site.
  • Performance Cookies: Track how you use our Site to improve user experience.
  • Functional Cookies: Remember your preferences and settings.
  • Advertising Cookies: Used to deliver targeted advertisements and measure the effectiveness of ad campaigns.

Managing Cookies:

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

For more details, see our Cookie Policy.

7. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we become aware that we have collected personal information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Arodas Logistics
128 High Street, Herne Bay, Kent CT6 5JY
Email: privacy@palletclearance.com
Live Chat: www.palletclearance.com

Legal Framework

This Privacy Policy is governed by the laws of the United Kingdom. Any disputes arising from or related to this Privacy Policy will be resolved under the jurisdiction of the courts of Essex, United Kingdom.


By using PalletClearance.com, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.

Thank you for choosing PalletClearance.com!

PalletClearance.com


This Privacy Policy ensures that users are informed about data collection practices, their rights, and how their information is protected. Be sure to review and update this policy regularly to comply with legal requirements and best practices.

Cookie Policy (for reference, not part of the Privacy Policy text)

Cookie Policy

PalletClearance.com uses cookies to improve your experience. For more information, see our Cookie Policy.

Cookie Policy Outline

What Cookies Do We Use?

  • Essential Cookies: To enable core functionalities of our Site.
  • Performance Cookies: To analyze Site performance and user behavior.
  • Functional Cookies: To enhance user experience by remembering preferences.
  • Advertising Cookies: To deliver and measure targeted advertising.

How Can You Manage Cookies?

You can manage cookies through your browser settings or visit your online choices for more information.